Chester County court kiosks: Forms, hearing searches and Spanish access

Visitors to Chester County, Pennsylvania, courts can use AI kiosks to find hearing information, court forms and building directions in English or Spanish, according to the county's August 13, 2026 announcement. For someone preparing for a visit to the Justice Center in West Chester, the service offers another way to locate routine court information.

The county announced a national technology award for the project in August. The practical questions for visitors are what the screens provide, where to find them and which services are also available without making a trip.

What visitors can look up

The county says users can search for a hearing by name or case, open court forms and documents, get directions within buildings and access frequently asked questions. The screens also provide links to payment platforms for court fines and costs, plus access to 211 community resources. Both English and Spanish are supported. The county's description specifies payment links; it does not establish that a kiosk itself accepts cash or cards. Source: county kiosk overview.

Where to find the kiosks

In its May 1, 2026 expansion announcement, the county reported 15 kiosks across eight locations, including six Magisterial District Judge courts, the Justice Center and the Government Services Center. Three kiosks in the Justice Center Law Library were intended for people representing themselves.

The August update places Justice Center kiosks in the lobby, law library and family court. Source: county location update.

The Law Library's county page lists its address as 201 West Market Street, West Chester, PA 19380, with hours Monday through Friday from 8:30 a.m. to 4:30 p.m. Its telephone number is 610 344 6166. Those are library hours, rather than a published schedule for every kiosk location. Visitors can contact the library to confirm access before traveling.

Forms are also available online

The same library page links to civil, criminal, family and Orphans' Court resources, as well as local court rules and requests for an interpreter or transcript. It also cautions that the information in its forms does not replace professional legal advice. Finding a document and deciding how to handle a case remain different tasks. Source: Law Library forms and resources.

Residents seeking help with food, housing, utilities or employment can also call 211. Chester County's contact center handles these calls Monday through Friday from 8 a.m. to 8 p.m.; statewide PA 211 takes calls outside those local hours. A courthouse visit is not required to use that telephone service. Source: Chester County Human Needs Network.

What the usage figures show

The May announcement reported 3,217 user sessions and more than 11,000 interactions from March 2025 through April 2026. These are counts of activity, not a count of distinct residents or a measure of time saved. The published figures alone cannot establish whether visitors completed their court business more quickly. The May announcement presents the county and vendor's account of the project; it does not provide an independent performance evaluation. Source: county usage report.

Related local coverage

For access to a general purpose computer during a library visit, our Exton library laptop borrowing guide explains the separate reservation and account requirements. That service is distinct from the court information kiosks.

Browse Chester County news and service guides from The Wright Report.

This guide is based on the linked county records checked September 28, 2026. It does not include an onsite test of the kiosks.

Photo: Illustrative stock photograph of a touchscreen display, not a Chester County court kiosk. Kate Trysh on Pexels, used under the Pexels License.

Update, September 30, 2026: Added announcement years, clarified the limits of the county usage figures, and linked related computer access coverage. The original publication date is unchanged.