West Whiteland online permits: Maps, files and payment links

West Whiteland Township’s construction permit portal brings a property map, applicant information and document uploads into an ArcGIS Survey123 form. For residents and contractors, the practical task is to identify the correct property, supply the required files and use the right payment link when a fee is due.

The township’s construction permit instructions say applications are electronic and paper submissions are no longer accepted. This is a guide to an existing service. The township had already scheduled a portal demonstration in its January 6, 2025 meeting agenda, page 2.

Start with the property and current form

Use the construction application link on the township page to reach its public Survey123 form. The form inspected for this guide instructs applicants to search for an address in the map and then click their property.

Below the map are fields for the parcel identifier, site address and zoning district, followed by owner contact information. A separate section asks who is applying and collects that person’s contact details. Check that these entries refer to the intended property and applicant before continuing.

The live form’s category list includes Zoning and Rental Inspection Request. Those choices are not listed in the township page’s written walkthrough. Use the options in the actual form, and ask the Codes Department if the appropriate category is unclear rather than assuming the shorter website list is exhaustive.

Our ChescoViews property records guide explains how to find a parcel identifier and why map information needs context. A map result alone does not establish that a construction project has been approved.

Prepare the files before starting

The form has an attachment area and a separate required insurance certificate upload. The township’s instructions require a certificate from each contractor working on the project, with West Whiteland Township, 101 Commerce Drive, Exton, PA 19341 identified in the certificate holder box.

The instructions also say unfinished application information is saved and the process does not time out. They do not explain whether saved work follows an applicant to another device or browser. Keep copies of the documents and project description you intend to submit, and ask staff before relying on a draft being available elsewhere.

Payment has a separate route

The township says it emails approved permits with the applicable fee, and accepts payment online or by check. Follow those instructions for the particular application.

On the township’s online payment page, building permits appear under the option labeled Make Other Payment Online. That link leads to a Tyler payment portal. Sewer and solid waste bills, and park or room rentals, have different links on the same page.

That distinction matters when moving between systems: the application form collects the permit request, while the payment page directs money to the appropriate billing service. Saving an application, submitting it and paying a fee are separate steps.

The software plan behind the form

The 2024 township budget, PDF page 41, described a planned transition from Traisr permitting software to Esri. It called for plans, permits, inspection records and communications to be stored in SharePoint, with the payment system and Esri linked to the MUNIS financial system through a webhook.

That historical plan describes connections among several systems. It is not a current technical audit. The public form identifies ArcGIS Survey123 as its platform, but viewing it does not verify the internal document storage, financial connection or handling of a completed submission.

For help with the application, the township lists the Codes Administrative and Enforcement Manager at 610 363 9525, extension 2141. Start with the official instructions and contact details if a field, upload or payment direction is unclear. More local reporting is available in our Chester County coverage.

Image credit: Illustrative stock photograph by PIX1861 on Pixabay, used under the CC0 provisions in Pixabay’s terms. The architectural drawing and laptop do not depict a West Whiteland project or its permit portal.